Below is a comprehensive discussion of workplace bullying and harassment in the Philippine context. While the legal framework on these issues remains somewhat fragmented, recent developments in Philippine law and jurisprudence have broadened the scope of employee protections. This article will give an overview of:
- Definitions and Forms of Workplace Bullying and Harassment
- Applicable Laws and Regulations in the Philippines
- Employer Responsibilities and Best Practices
- Employee Remedies and Enforcement Mechanisms
- Practical Tips and Future Directions
1. Definitions and Forms of Workplace Bullying and Harassment
1.1. Workplace Bullying
- Workplace bullying generally refers to repeated, unreasonable actions directed toward an employee (or a group of employees) aimed at intimidating, humiliating, degrading, or undermining their performance and well-being.
- Common manifestations include verbal abuse, offensive conduct/behaviors (including nonverbal gestures), and actions that interfere with the individual’s ability to perform their job (e.g., sabotage).
- Intent or repeated patterns are often key considerations in determining whether conduct amounts to bullying, distinguishing it from a one-time dispute or conflict.
1.2. Workplace Harassment
- Workplace harassment is unwanted conduct related to a protected characteristic (e.g., gender, sexual orientation, religion, race, etc.) or which creates a hostile work environment. This includes sexual harassment, which is explicitly addressed under Philippine law.
- Forms of workplace harassment can be verbal (slurs, jokes), physical (unwanted contact), visual (offensive images), or digital (inappropriate messages, cyber-harassment).
In practice, workplace bullying and harassment may overlap. For instance, repeated sexist remarks toward a female employee can qualify both as harassment (under relevant laws) and workplace bullying due to its persistent and demeaning nature.
2. Applicable Laws and Regulations in the Philippines
Although the Philippines does not currently have a singular, comprehensive “Workplace Bullying Prevention Act,” various statutes and regulations collectively address bullying, harassment, and related violations of employees’ rights.
2.1. The Philippine Constitution
- Right to Dignity: Article II, Section 11 of the 1987 Constitution declares the State’s policy to value the dignity of every human person. This policy underlies legislation and administrative regulations aiming to ensure respectful and fair treatment in employment.
2.2. The Labor Code of the Philippines
- While Presidential Decree No. 442 (the Labor Code) does not explicitly define “workplace bullying,” it provides a legal framework for the fair treatment of employees. Under the Labor Code:
- Just Causes for Termination: If the bullying or harassment rises to “serious misconduct,” it can serve as a just cause for dismissal of the offending employee.
- Due Process Requirements: Employers are required to observe procedural due process (i.e., notice and hearing) when disciplining employees, ensuring allegations of bullying or harassment are investigated properly.
2.3. The Anti-Sexual Harassment Law (RA 7877)
- This law specifically penalizes acts of sexual harassment in the work environment:
- Coverage: Employers, managers, supervisors, agents of the employer, or co-employees who demand, request, or otherwise require sexual favors as a condition for continued employment or for favorable terms of employment.
- Employer Responsibility: Employers must create a mechanism to address sexual harassment complaints and impose sanctions on perpetrators.
2.4. The Safe Spaces Act (RA 11313)
- The Safe Spaces Act, also known as the “Bawal Bastos” law, expands the scope of harassment to include gender-based street and public space harassment as well as online harassment. Significantly, it addresses:
- Gender-based Sexual Harassment in the Workplace: Covers offensive, unwanted remarks or conduct in professional settings, whether committed by superiors, peers, or subordinates.
- Obligations of Employers: Companies are mandated to develop and disseminate anti-sexual harassment policies, provide prevention training, and establish a protocol for investigating complaints.
2.5. Civil Code Provisions on Human Relations
- Articles 19, 20, 21, and 26 of the Civil Code of the Philippines enshrine the general principle that every person must act with justice, give everyone his due, and observe honesty and good faith. They also provide remedies for willful or negligent acts causing damage to another (including moral damages for harassment, bullying, or emotional distress).
2.6. Criminal Statutes (Revised Penal Code)
- Certain severe acts of workplace bullying or harassment may constitute criminal offenses such as:
- Slander or Oral Defamation (Article 358, Revised Penal Code)
- Grave Threats (Article 282)
- Grave Coercion (Article 286)
- Unjust Vexation (Article 287)
2.7. Department of Labor and Employment (DOLE) Regulations
- DOLE’s Occupational Safety and Health (OSH) Standards focus on physical safety, but there is an increasing push to incorporate mental and emotional well-being under safe working conditions.
- DOLE Department Orders may require employers to ensure a safe and healthy work environment, broadly interpreted to include psychological safety.
3. Employer Responsibilities and Best Practices
Because workplace bullying and harassment can lead to both legal liability and a toxic work environment, it is in every employer’s best interest to establish a clear anti-bullying and harassment policy and complaint-handling procedure.
3.1. Crafting Clear Policies
- Employee Handbook or Code of Conduct: These should explicitly define workplace bullying and harassment (including examples of prohibited conduct) and outline sanctions or disciplinary measures.
- Coverage of All Forms of Harassment: The policy must include sexual harassment, gender-based harassment (as required by RA 11313), and harassment based on race, religion, sexual orientation, etc.
3.2. Internal Complaint and Investigation Procedures
- Multiple Channels for Reporting: Employees should have a safe, confidential way to report bullying or harassment (e.g., an HR officer, an ombudsperson, or an ethics hotline).
- Timely Investigations: Upon receiving a complaint, employers must investigate promptly, ensuring due process (notice and hearing) for both complainant and respondent.
- Protection Against Retaliation: Policies must clarify that retaliatory actions against complainants or witnesses are prohibited and punishable.
3.3. Training and Awareness Programs
- Regular Training Sessions: Conduct anti-harassment and anti-bullying training for employees at all levels.
- Leadership Orientation: Supervisors and managers should be particularly trained to identify bullying behaviors, intervene early, and model respectful workplace conduct.
3.4. Support and Rehabilitation
- Employee Assistance Programs (EAPs): Offer counseling services or referrals to mental health professionals to support employees who have experienced bullying or harassment.
- Mediation or Conflict Resolution: In some cases, mediation sessions can help resolve workplace disputes before they escalate.
4. Employee Remedies and Enforcement Mechanisms
Employees who experience workplace bullying or harassment may seek recourse through several avenues, depending on the nature and severity of the offense.
4.1. Internal Company Grievance Process
- Initial Step: Employees are generally advised to use the company’s internal complaint mechanism. This is often the fastest way to halt bullying or harassment, as the employer is obligated to investigate and resolve the issue.
- Documentation: Complainants should keep detailed records (dates, times, witnesses, content of offending statements, or behaviors) to substantiate claims.
4.2. Administrative Complaints before DOLE
- Filing a Complaint: If the employer fails or refuses to address the complaint, employees may file a labor complaint with the regional office of the Department of Labor and Employment.
- Conciliation-Mediation (Single Entry Approach, or SENA): DOLE typically encourages mediation before litigation, which can lead to a settlement.
4.3. Civil Actions
- Under the Civil Code, employees can file civil suits for damages if the bullying or harassment caused them emotional suffering, mental anguish, or any form of injury.
- Moral Damages: If the conduct is proven to be willful, malicious, or done in bad faith, the victim may be entitled to moral damages.
4.4. Criminal Complaints
- If the conduct falls under criminal acts (e.g., grave threats, unjust vexation, or serious defamation), employees can file a complaint with the appropriate authorities (e.g., police or prosecutor’s office).
- Safe Spaces Act Violations: Sexual or gender-based harassment can also lead to criminal or administrative penalties under RA 11313.
4.5. Remedies under the Anti-Sexual Harassment Law
- For sexual harassment complaints, employees may:
- File a complaint with the Committee on Decorum and Investigation (CODI) which RA 7877 requires in medium to large enterprises.
- Pursue administrative and/or criminal charges simultaneously.
5. Practical Tips and Future Directions
5.1. Practical Tips for Employees
- Document Everything: Keep a journal of incidents including dates, times, places, people involved, and details of each occurrence.
- Report Early: Bullying often escalates if unaddressed. Early intervention can prevent further harm.
- Seek Support: Talk to a trusted colleague, mental health professional, or your company’s HR or Employee Assistance Program.
- Know Your Rights: Familiarize yourself with the company handbook, the Labor Code, RA 7877, RA 11313, and relevant DOLE issuances.
5.2. Practical Tips for Employers
- Establish Comprehensive Policies: A single, well-defined policy that encompasses both bullying and harassment can reduce ambiguity.
- Foster a Respectful Culture: Encourage bystanders to speak up. Empower managers and supervisors to mediate minor conflicts before they escalate.
- Train and Retrain: Conduct regular, updated training programs to reflect changes in the law or corporate culture.
- Assess Organizational Climate: Periodically survey employees to identify any emerging patterns or issues related to workplace misconduct.
5.3. Future Directions
- Legislative Efforts: There have been calls to enact a dedicated “Anti-Workplace Bullying Law” similar to the Anti-Bullying Act (which currently applies only to schools) to provide clearer definitions and stronger penalties in the employment context.
- Increased Emphasis on Mental Health: With the passage of the Mental Health Act (RA 11036), there is growing recognition of psychological safety as part of overall occupational health. Future rules may expand employer obligations to prevent psychological harm at work.
- Technology and Remote Work: The rise of remote and hybrid work arrangements has introduced digital or cyber-bullying. Employers will need to address online harassment via company communication channels, ensuring that policies keep pace with technological realities.
Conclusion
While Philippine law does not (yet) provide a singular, all-encompassing “workplace bullying” statute, employees are nevertheless protected by various interlocking legal provisions against harassment, discrimination, and abuses of power in the workplace. Employers carry a critical responsibility to foster a safe, respectful, and inclusive environment—both to comply with legal mandates and to uphold the dignity and well-being of every worker.
A proactive approach—where companies establish clear anti-harassment policies, train employees, implement confidential reporting systems, and enforce zero tolerance for workplace bullying—both protects the organization from legal liability and nurtures a healthy working environment that benefits everyone. For employees, knowing your rights and the steps for recourse can be pivotal in stopping and rectifying workplace bullying or harassment before it causes lasting harm.