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Filing a Complaint for Illegal Termination in the Philippines: A Comprehensive Guide

Disclaimer: The following information is meant for general educational purposes and does not constitute legal advice. If you need specific guidance for your situation, consult a qualified legal professional in the Philippines.


1. Introduction

Employment in the Philippines is protected by the principle of security of tenure, which is enshrined in the 1987 Philippine Constitution and the Labor Code of the Philippines. This principle means that an employee cannot be dismissed from work without a valid (just or authorized) cause and without following due process. When an employer terminates an employee in violation of these conditions, it is considered illegal dismissal (also referred to as “illegal termination”).

Illegal dismissal cases are among the most common labor disputes filed before the labor tribunals in the Philippines. Understanding the legal framework, valid causes for termination, and the procedure for filing a complaint is crucial for both employers and employees.


2. Legal Framework

  1. 1987 Philippine Constitution

    • Art. XIII, Sec. 3: Upholds the employees’ right to security of tenure.
  2. Labor Code of the Philippines (Presidential Decree No. 442, as amended)

    • Book VI, Title I, particularly (old numbering) Articles 279 to 285 (in newer codifications, refer to renumbered articles).
    • Specifies the just and authorized causes for termination.
    • Lays down procedural due process requirements.
  3. Department of Labor and Employment (DOLE) Issuances

    • Department Order (DO) No. 147-15: Provides the guidelines on termination of employment and due process.
  4. Supreme Court Decisions

    • Philippine jurisprudence interprets and refines the provisions of the Labor Code on termination and due process.

3. What Constitutes Illegal Termination?

An employee’s dismissal from service is deemed illegal if it is not based on:

  1. Just Cause (related to the employee’s fault or negligence), or
  2. Authorized Cause (economic or operational circumstances affecting the employer),

or if the employer fails to observe due process in effecting the termination.

3.1. Just Causes for Termination

Under the Labor Code, the following are the commonly cited just causes (old Article 282, renumbered under the newer Labor Code provisions):

  • Serious misconduct
  • Willful disobedience of lawful orders
  • Gross and habitual neglect of duties
  • Fraud or willful breach of trust
  • Commission of a crime or offense against the employer or his/her family
  • Other analogous causes

3.2. Authorized Causes for Termination

Authorized causes are generally based on business or economic reasons, such as:

  • Redundancy
  • Retrenchment (reduction of workforce to prevent losses)
  • Closure or cessation of business
  • Installation of labor-saving devices
  • Disease (where continued employment is prohibited by law or prejudicial to the employee’s health or his/her co-workers)

3.3. Due Process Requirement

Apart from having a valid cause, the law requires procedural due process:

  • For Just Causes (Two-Notice Rule)

    1. First Notice (Show-Cause Notice): Stating the specific acts or omissions constituting the ground for dismissal, giving the employee a chance to explain.
    2. Second Notice (Termination Notice): Informing the employee of the employer’s decision to dismiss or impose a penalty.
  • For Authorized Causes

    1. Notice to the Employee and DOLE: At least 30 days prior to the intended date of termination, the employer must serve a written notice to both the affected employee and the Department of Labor and Employment.

Failure to comply with these procedural requirements (even if a valid cause exists) may result in a finding of illegal dismissal due to lack of due process.


4. Grounds for Filing an Illegal Dismissal Complaint

An employee may file a complaint for illegal dismissal when:

  1. They were terminated without a valid cause (no just or authorized cause).
  2. They were terminated with a valid cause but without following due process (e.g., no notice or hearing).
  3. Constructive Dismissal: When an employer makes working conditions so intolerable that the employee is forced to resign. This is treated as illegal dismissal under labor law.

5. Where and How to File a Complaint

5.1. Single Entry Approach (SEnA)

Before formally filing a complaint, the aggrieved employee may first go through the Single Entry Approach (SEnA), an administrative approach for conciliation-mediation under the DOLE. SEnA aims to speedily resolve labor disputes without going through lengthy litigation.

  1. Filing a Request for Assistance (RFA):

    • The employee can file an RFA at the nearest DOLE Field Office, Provincial/Regional Office, or at the DOLE Central Office.
    • A SEnA Desk Officer (SEADO) will facilitate settlement discussions between the parties.
  2. Duration:

    • The process generally lasts 30 days. If the parties fail to reach a settlement, the SEADO will issue a certificate of non-resolution.
  3. Outcome:

    • If settled, the parties execute a settlement agreement.
    • If not settled, the employee can proceed to file a formal complaint before the appropriate labor tribunal.

5.2. Filing a Complaint with the Labor Arbiter (National Labor Relations Commission – NLRC)

If the dispute is not resolved at the SEnA level or the employee opts to proceed directly (in some instances), the complaint can be filed with the Labor Arbiter under the NLRC having jurisdiction over the place where the employer or the employee resides or where the employee was working.

  1. Form and Filing:

    • Complaints are usually filed through a complaint form or statement of claims.
    • The complaint must indicate the parties, a concise statement of the ultimate facts, and the reliefs sought (e.g., reinstatement, back wages, damages).
  2. Mandatory Conciliation and Mediation:

    • After docketing, the Labor Arbiter or an assigned conciliator will schedule mandatory conferences or mediation to explore possible settlement.
  3. Submission of Position Papers:

    • If settlement is not reached, the parties are required to submit their Position Papers (including supporting affidavits and documents).
  4. Clarificatory Hearings:

    • The Labor Arbiter may call hearings to clarify factual and legal issues.
  5. Decision:

    • The Labor Arbiter will render a decision based on the evidence presented.
    • If the decision is unfavorable, the aggrieved party can appeal to the NLRC Commission Proper within the prescribed period (usually 10 calendar days from receipt of the decision).

6. Remedies and Reliefs in Illegal Dismissal Cases

  1. Reinstatement

    • Primary relief for illegally dismissed employees is reinstatement to their former position without loss of seniority rights.
  2. Full Back Wages

    • If illegally dismissed, the employee is entitled to full back wages (the salary, allowances, and other benefits from the time of dismissal up to actual reinstatement).
  3. Separation Pay in Lieu of Reinstatement

    • If reinstatement is not feasible (e.g., strained relations or the employer’s business has closed), the Labor Arbiter or NLRC may award separation pay instead of reinstatement.
  4. Damages and Attorney’s Fees

    • In cases where the dismissal is attended by bad faith or fraud, moral and exemplary damages may be awarded.
    • Attorney’s fees may also be granted in certain circumstances.

7. Timeline and Process Overview

  1. Occurrence of Dismissal: The employee is informed (or becomes aware) of the termination.
  2. SEnA (Optional, but often recommended):
    • 30-day conciliation-mediation period from the date of filing the RFA.
  3. Filing of Complaint:
    • If unresolved at SEnA or if SEnA is not availed, the employee proceeds to file a complaint before the NLRC.
  4. Preliminary Conferences / Mandatory Mediation:
    • A few settings to discuss settlement or simplification of issues.
  5. Submission of Position Papers:
    • Specific deadlines set by the Labor Arbiter.
  6. Decision by the Labor Arbiter:
    • The timeframe can vary, but labor arbiters generally strive to resolve cases within a few months from the last submission of pleadings.
  7. Appeal to the NLRC Commission Proper (if needed):
    • Must be filed within 10 calendar days from receipt of the decision.
    • Additional appeals may be pursued up to the Court of Appeals or the Supreme Court on pure questions of law.

8. Common Defenses for Employers

In an illegal dismissal case, the burden of proof is generally on the employer to prove the legality of the dismissal. Common defenses include:

  1. Existence of a Just or Authorized Cause

    • Employer presents evidence (documents, witness testimony) demonstrating that the employee committed a punishable offense or that the termination was due to authorized causes.
  2. Compliance with Due Process

    • Showing proof of notices served, the conduct of administrative hearings or consultations, and compliance with the 30-day notice rule (for authorized causes).
  3. Abandonment

    • Employer may claim the employee abandoned their job. However, for abandonment to prosper, the employer must prove the employee’s clear intention to sever the employment relationship.

9. Practical Tips for Employees

  1. Document Everything

    • Keep written notices, emails, memoranda, pay slips, time records, and any correspondence that may be relevant to your dismissal.
  2. Observe Timelines

    • Labor complaints have prescriptive periods. For illegal dismissal, you generally have four (4) years to file a complaint from the date of dismissal, but earlier filing is always more favorable.
  3. Seek Legal Assistance

    • Though not mandatory, it is often helpful to consult or be represented by a labor lawyer, union representative, or a qualified labor relations specialist.
  4. Attend All Proceedings

    • Attend mediation, conciliation, and hearings. Failure to attend may result in dismissal of the complaint or a decision based solely on the employer’s evidence.

10. Practical Tips for Employers

  1. Strictly Comply with Due Process

    • Issue proper notices, conduct administrative investigations, and ensure documented proceedings.
  2. Maintain Comprehensive Employee Records

    • Keep performance evaluations, memos, and any evidence of infractions for possible use in termination cases.
  3. Be Familiar with DOLE Regulations

    • Authorized causes require timely DOLE notifications and compliance with statutory requirements (e.g., severance pay calculations).
  4. Consider Alternative Resolutions

    • Explore settlement options during conciliation to avoid protracted litigation costs and strained relationships.

11. Conclusion

Filing a complaint for illegal termination in the Philippines requires an understanding of both substantive and procedural aspects of the law. Substantively, there must be a valid ground for termination; procedurally, the employee must be afforded due process. When these requirements are not met, the dismissal is deemed illegal, and the employee can seek remedies such as reinstatement, back wages, or separation pay.

The complaint process typically begins with conciliation-mediation under SEnA or a direct filing with the NLRC. The proceedings involve mandatory mediation, position paper submissions, and potentially hearings or appeals. Throughout this journey, both employees and employers benefit from knowledgeable counsel, meticulous documentation, and an understanding of the timelines and legal requirements.

Ultimately, the Philippine legal system endeavors to balance the interests of employers and employees by ensuring fair treatment and equitable remedies in cases of alleged illegal dismissal.


This guide provides a general framework. For case-specific questions or concerns, consulting with a labor law practitioner is strongly recommended.

Disclaimer: This content is not legal advice and may involve AI assistance. Information may be inaccurate.