How to Retrieve a Lost NBI Clearance Number in the Philippines

Question: Can I retrieve my lost NBI Clearance number in the Philippines?

Losing your National Bureau of Investigation (NBI) clearance number can be a frustrating experience, especially when you need to renew your clearance. Fortunately, there are steps you can take to recover your lost NBI clearance number.

Understanding the NBI Clearance Number

The NBI clearance number is a unique identifier assigned to each clearance issued by the National Bureau of Investigation. This number is essential for various legal and official transactions, including employment, visa applications, and government requirements. It is also required when renewing your NBI clearance, as it helps the NBI quickly locate your previous records.

Steps to Retrieve Your Lost NBI Clearance Number

1. Check Your Email and Other Records:

   • When you apply for an NBI clearance online, a confirmation email is sent to your registered email address. This email contains your NBI clearance details, including the clearance number. If you have access to your email, search for this confirmation email. Additionally, check your printed or electronic copies of your previous NBI clearance, as the number is typically indicated on the document.

2. Visit the NBI Clearance Website:

   • Log in to your account on the NBI clearance website (https://clearance.nbi.gov.ph/). If you previously registered online, your clearance history, including the clearance number, should be accessible from your account dashboard. Navigate through your account to find your previous clearance records.

3. Contact the NBI:

   • If you cannot retrieve your clearance number through the above methods, contact the NBI directly. Visit the nearest NBI Clearance Center or call their hotline. Be prepared to provide your full name, date of birth, and other personal details to assist the NBI personnel in locating your record.

4. File an Affidavit of Loss (If Necessary):

   • In some cases, especially if the NBI requires it, you may need to file an affidavit of loss. This is a legal document that declares the loss of your NBI clearance number. You can have this document notarized at a notary public's office. Bring the affidavit with you when you visit the NBI Clearance Center to facilitate the retrieval process.

5. Renewal Without the Previous Clearance Number:

   • If all else fails, you can still proceed with renewing your NBI clearance without your previous clearance number. Visit the NBI Clearance Center and inform the staff of your situation. They can manually search for your records using other personal identifiers such as your full name, date of birth, and other relevant details.

Conclusion

While losing your NBI clearance number may seem like a significant setback, there are multiple avenues available to recover this essential information. By checking your email, logging into the NBI website, contacting the NBI directly, or filing an affidavit of loss, you can retrieve your lost NBI clearance number and proceed with your transactions. If necessary, the NBI staff can assist in renewing your clearance even without the number, ensuring that you can continue with your legal and official activities without undue delay.