Legal Options for Being Scammed

Below is a comprehensive overview of legal avenues and remedies available in the Philippines for individuals who believe they have been scammed. This discussion is intended for general informational purposes only and does not substitute for professional legal advice. If you suspect you have been scammed, consider consulting an attorney or reaching out to appropriate authorities for guidance specific to your situation.


1. Understanding the Concept of “Scam” Under Philippine Law

In the Philippines, a “scam” may involve fraudulent schemes, deception, or misrepresentation designed to unlawfully obtain money, property, or services from a victim. Depending on the nature of the scam, it could constitute:

  1. Estafa (Swindling) under the Revised Penal Code (RPC).
  2. Other specific violations, such as those under special laws (e.g., Cybercrime Prevention Act, Securities Regulation Code, Consumer Act).

Because a scam can take many forms—online fraud, pyramid schemes, investment scams, identity theft, credit card fraud, and so on—there may be overlapping or multiple legal bases for seeking relief or filing complaints. Below are the relevant laws and legal procedures to be aware of.


2. Primary Legal Grounds in the Revised Penal Code

A. Estafa (Swindling)

  • Legal Basis: Articles 315–318 of the Revised Penal Code.

  • Definition: Estafa is committed by any person who defrauds another by abuse of confidence, deceit, or false pretenses. Common examples include:

    • Misappropriating or converting money, goods, or personal property received in trust.
    • Using fictitious names or false pretenses to persuade someone to deliver money or property.
  • Penalties: Vary depending on the amount defrauded, but can include imprisonment (prisión correccional to prisión mayor) and fines.

Elements of Estafa

  1. There must be deceit or false representation made to the victim.
  2. The accused must have obtained money or property from the victim.
  3. The victim must suffer damage or prejudice as a result of the deceit.

B. Other Related Offenses

  • Illegal Recruitment (if the scam involves job offers, covered under the Labor Code and related laws).
  • Fraudulent Insolvency (if a person or entity pretends to be insolvent to avoid obligations).

3. Special Laws Governing Scams and Fraud

A. Cybercrime Prevention Act of 2012 (Republic Act No. 10175)

  • If the fraud or scam is conducted online—such as through phishing, hacking, or online investment schemes—this law may apply.
  • Cyber-related offenses covered include computer-related fraud, identity theft, and computer-related forgery.

B. Securities Regulation Code (Republic Act No. 8799)

  • For Investment Scams: If the scam involves offering unregistered securities or Ponzi/pyramid-type investment schemes, the Securities and Exchange Commission (SEC) can investigate and impose penalties.
  • The SEC can suspend or revoke licenses, and coordinate with law enforcement for criminal prosecution.

C. Consumer Act of the Philippines (Republic Act No. 7394)

  • For Consumer-Related Scams: This law protects consumers against unfair or fraudulent practices and can be invoked where a scam involves the sale of goods or services.
  • Complaints can be filed with the Department of Trade and Industry (DTI) for resolution or enforcement.

D. Anti-Money Laundering Act (Republic Act No. 9160, as amended)

  • If the proceeds of a scam are laundered or placed in financial institutions, the Anti-Money Laundering Council (AMLC) can step in.
  • The AMLC can freeze suspicious accounts, but it usually requires collaboration with other agencies.

4. Filing a Criminal Complaint

A. Steps to File a Complaint with Law Enforcement

  1. Gather Evidence:

    • Documentary proof: contracts, receipts, screenshots, communication records, bank transaction records.
    • Witness statements (if any).
    • Any other supporting details that demonstrate deceit or loss.
  2. File a Police Report:

    • Approach your local police station or the Philippine National Police (PNP) Anti-Cybercrime Group if it’s an online scam.
    • Provide all evidence and a detailed account of the events.
  3. Seek Assistance from the NBI (National Bureau of Investigation):

    • The NBI has specialized divisions such as the Cybercrime Division or Anti-Fraud Division.
    • Submit an affidavit of complaint, along with supporting documents.

B. Prosecutor’s Office

  • After an initial investigation by the police or NBI, the case is typically referred to the Prosecutor’s Office for preliminary investigation.
  • If the prosecutor finds probable cause, an Information (charge sheet) will be filed in court.

C. Court Proceedings

  • Once charges are filed, the court process begins. If found guilty, the perpetrator may be penalized with imprisonment, fines, or both.
  • In certain instances, courts can also order the convicted person to indemnify the victims.

5. Filing a Civil Case for Damages

A victim of a scam may also opt for a civil case—especially if the goal is to recover money or property. There are two common legal avenues in civil proceedings:

  1. Civil Case for Sum of Money

    • If the victim simply wants to recover the amount lost, they can file a suit for collection of sum of money or damages.
    • Depending on the amount, this may go through the regular process or the Small Claims Court (for amounts not exceeding PHP 1,000,000).
  2. Breach of Contract

    • If the scam is disguised as a breached contract, the victim can file for damages on grounds of breach, provided the elements of a valid contract and subsequent breach exist.

Small Claims Procedure

  • Intended to be a speedy and inexpensive way to resolve disputes not exceeding a certain threshold (currently PHP 1,000,000).
  • No need for a lawyer’s representation in most small claims actions.
  • If the victim prevails, the court issues a judgment ordering the scammer to pay.

6. Alternative Dispute Resolution (ADR)

Although less common for clear-cut scams, some parties might consider mediation or conciliation:

  • Mediation or Conciliation: Can be attempted via the Barangay Justice System (for smaller disputes) or through court-annexed mediation (for formal court cases).
  • Advantages: Faster resolution, less costly, and the possibility of an amicable settlement or restitution.
  • Disadvantage: Perpetrators of scams often do not cooperate or attend ADR, so this may be ineffective if the scammer is untraceable or acting in bad faith.

7. Administrative Remedies

A. Department of Trade and Industry (DTI)

  • Handles consumer complaints against sellers engaged in unfair or deceptive trade practices.
  • Can issue orders, impose fines, or revoke business permits for non-compliant entities.

B. Securities and Exchange Commission (SEC)

  • Has authority over investment scams or fraudulent investment products.
  • Can suspend or revoke a company’s registration and recommend criminal charges against parties involved.

C. Insurance Commission (IC)

  • If the scam involves insurance products, the IC can investigate licensed and unlicensed insurance providers.

8. Practical Tips and Considerations

  1. Act Promptly: Fraud cases may involve time limits or the possibility of assets being moved or hidden.
  2. Preserve Evidence: Save electronic communications, official receipts, screenshots of online conversations, bank transaction records, etc.
  3. Consult a Lawyer: A legal professional can advise on the best course of action—criminal, civil, or both.
  4. Coordinate with Authorities: Be prepared to cooperate fully—attend hearings, provide documents, and, if needed, testify.
  5. Assess Financial Practicality: Pursuing a lawsuit can be time-consuming and expensive. Consider whether the scammers are financially capable of paying judgments or restitution.
  6. Stay Updated on Scam Tactics: Many new forms of fraud appear, especially online (phishing, fake cryptocurrency investments). Being aware helps prevent victimization.

9. Summary of Legal Options

  1. Criminal Remedies

    • File a complaint for Estafa (swindling) under the Revised Penal Code.
    • If online or involving computer systems, file under the Cybercrime Prevention Act.
    • If involving investments, file a complaint with SEC under the Securities Regulation Code.
  2. Civil Remedies

    • File a civil action for damages or recovery of sum of money.
    • Consider the small claims court if the sum does not exceed PHP 1,000,000.
  3. Administrative Remedies

    • File consumer complaints with the DTI (for consumer product or service scams).
    • Report fraudulent investment schemes to the SEC or fraudulent insurance activity to the IC.
  4. Alternative Dispute Resolution

    • Attempt mediation or conciliation, if feasible, though cooperation from the scammer is crucial.
  5. Enforcement Challenges

    • Many scammers are difficult to locate or may have dissipated the stolen funds.
    • Strong coordination with law enforcement (PNP, NBI) and regulatory bodies (DTI, SEC, IC, AMLC) can improve chances of remedy.

10. Final Note

Scams are proliferating in both traditional and digital spaces. Philippine law provides multiple avenues—criminal, civil, and administrative—for victims seeking justice. It is crucial for anyone who suspects they have been defrauded to:

  • Immediately secure all available evidence.
  • Report the incident to authorities (PNP, NBI, or relevant agencies).
  • Obtain legal guidance to determine the most strategic way to recover losses and hold perpetrators accountable.

If you believe you have been a victim of a scam, consider contacting an attorney, the local police station, or the National Bureau of Investigation to begin the process of filing a complaint. Time is of the essence in fraud cases, as quick action can increase the likelihood of recovering lost funds and preventing further victimization.


Disclaimer: This article is provided for general informational purposes only. It does not create an attorney-client relationship and should not be construed as legal advice. For specific concerns or detailed guidance, please consult a qualified lawyer or approach the appropriate government agency.

Disclaimer: This content is not legal advice and may involve AI assistance. Information may be inaccurate.