Legal Procedures for Reporting Unlicensed Online Casinos in the Philippines

Legal Procedures for Reporting Unlicensed Online Casinos in the Philippines
Disclaimer: The following is a general discussion on the Philippine legal framework and procedures for reporting unlicensed online casinos. This is not legal advice. For specific legal concerns, consult a licensed attorney.


1. Introduction

Online gambling has grown significantly over the past decade, and while legitimate operators are licensed by authorized Philippine regulatory bodies, some online casinos remain unlicensed and operate illegally. These unlicensed operations pose risks including fraud, money laundering, and unfair gaming practices, and they deprive the government of due taxes and fees. In the Philippines, it is important to understand the laws and regulations concerning gambling, who is authorized to issue licenses, and how the public can report suspected illegal operators.


2. Overview of Key Governing Laws & Regulations

  1. Presidential Decree (PD) No. 1869 – Consolidated the powers and functions of the Philippine Amusement and Gaming Corporation (PAGCOR) as the central regulatory authority for land-based and online casinos operating in areas under its jurisdiction.
  2. Republic Act (RA) No. 9487 – Amended the PAGCOR Charter and reiterated PAGCOR’s regulatory authority over games of chance.
  3. Republic Act (RA) No. 7922 (Cagayan Special Economic Zone Act of 1995) – Created the Cagayan Economic Zone Authority (CEZA), which is authorized to issue licenses to online gaming operators for business activities located in the Cagayan Special Economic Zone.
  4. Presidential Decree (PD) No. 1602 – Provides penalties for illegal gambling activities.
  5. Republic Act (RA) No. 9287 – Increases the penalties for illegal numbers games but is often referenced for general gambling enforcement.
  6. Cybercrime Prevention Act of 2012 (RA No. 10175) – Punishes illegal activities carried out online; relevant when an unlicensed casino’s operations include data privacy violations, fraud, or other cyber offenses.

Together, these laws and regulations provide the legal basis for what constitutes a legitimate online casino (one that operates with a license from PAGCOR or another authorized regulator such as CEZA) and outline the penalties for unlicensed activities.


3. Regulatory Agencies Involved

  1. Philippine Amusement and Gaming Corporation (PAGCOR)

    • Issues licenses to authorized Philippine Offshore Gaming Operators (POGOs) and ensures compliance for online casino platforms operating under Philippine law.
    • Oversees the enforcement of gaming regulations, monitors casino operations, and imposes sanctions on violators.
  2. Cagayan Economic Zone Authority (CEZA)

    • Issues online gaming licenses for operations physically located within the Cagayan Special Economic Zone.
    • Coordinates with other government agencies to ensure compliance and address illegal operators.
  3. National Bureau of Investigation (NBI) and Philippine National Police (PNP)

    • Investigate potential violations under PD 1602 and RA 9287.
    • Coordinate with PAGCOR and CEZA when going after suspected unlicensed gaming operators.
  4. Cybercrime Units

    • Both the NBI and PNP have dedicated cybercrime divisions that deal with criminal activities involving the internet.
    • Receive complaints, gather digital evidence, and file charges against unlicensed or fraudulent online casinos.

4. Identifying Unlicensed Online Casinos

Before taking legal steps, it is critical to determine whether a particular online casino is licensed or not. The following indicators can help:

  1. License Verification

    • Most legitimate casinos display their PAGCOR or CEZA license information on their website. PAGCOR-licensed websites typically state their Philippine Offshore Gaming Operator (POGO) status, including a license number.
    • If there is no mention of any license or regulatory body, or if the license cannot be verified through PAGCOR or CEZA, that is a strong indicator of an unlicensed operation.
  2. Business Address and Corporate Information

    • Unlicensed operations often fail to provide a legitimate business address, contact information, or complete corporate details.
    • Any vague or inconsistent company background details can be a sign of a suspicious operation.
  3. Reports and Warnings

    • PAGCOR occasionally releases bulletins or press statements about illegal online casinos.
    • Checking official regulatory websites or news releases can help confirm whether an operator has been flagged or blacklisted.

5. Steps for Reporting an Unlicensed Online Casino

5.1 Gather Pertinent Information

Prior to filing a report, collect as much information and evidence as possible:

  • Name and URL of the website.
  • Screenshots or printouts of any relevant webpages.
  • Records of transactions, communications, or advertisements (if available).
  • Any license information the website claims to have (license number, supposed licensing body, etc.).

The more concrete evidence you gather, the easier it will be for authorities to investigate.

5.2 Identify the Appropriate Reporting Body

Depending on the nature of the activity, you may choose to report to any or all of the following:

  1. PAGCOR – If the platform claims to be a Philippine Offshore Gaming Operator (POGO) but you suspect they lack a valid license.
  2. CEZA – If the casino claims affiliation with or licensing from the Cagayan Special Economic Zone but is not listed in CEZA’s records.
  3. Local Law Enforcement (NBI, PNP) – Especially if the unlicensed site is suspected of engaging in fraudulent or criminal activities, or if you are a victim of fraud.
  4. Cybercrime Units – For purely internet-based activities that may violate the Cybercrime Prevention Act, including hacking, phishing, or data breaches by unlicensed operators.

5.3 Filing the Complaint

  1. Complaint Letter or Affidavit

    • Draft a concise statement detailing how you learned of the unlicensed casino and why you believe it is operating illegally.
    • Include all relevant evidence (screenshots, transaction records, etc.) with annotations or explanations as needed.
  2. Submission to Relevant Agency

    • Submit the complaint letter or affidavit, along with your evidence, to the chosen agency. This can typically be done in person, online (via official email or web portal, if available), or through registered mail.
    • For PAGCOR, complaints can often be sent directly to their office or through their official email addresses.
    • For CEZA, consult their official website or contact their office for specific instructions.
    • For the NBI or PNP, you may need to visit the nearest headquarters or office of the Cybercrime Division; some also have online reporting systems.
  3. Obtain an Acknowledgment

    • Make sure to request an acknowledgment or reference number of your complaint. This helps with future follow-ups.

5.4 Following Up

  • Investigations may take time, depending on the complexity of the case.
  • You may contact the relevant agency periodically, citing your complaint reference or acknowledgment number, to get updates on the status of the investigation.

6. Possible Outcomes & Penalties

  1. Administrative Sanctions

    • PAGCOR may issue cease-and-desist orders or revoke any discovered fraudulent or misused license details.
    • CEZA may revoke or suspend the licenses of any affiliated companies violating the terms of their license (though an unlicensed operator cannot have a valid CEZA license in the first place).
  2. Criminal Penalties

    • Under PD 1602, persons found guilty of illegal gambling may face fines and imprisonment.
    • RA 9287 imposes increased penalties for operators of illegal gambling.
    • If found to be engaged in cyber-offenses, additional charges under RA 10175 (Cybercrime Prevention Act) may apply.
  3. Website Takedown

    • Philippine authorities can request internet service providers to block or take down the websites of unlicensed operators.
    • Law enforcement may collaborate with international authorities if servers are located outside the Philippines.

7. Practical Considerations

  1. Safety and Anonymity – If you are concerned about backlash or threats from operators, you can opt to file your report anonymously or request confidentiality. However, anonymous reports may be more difficult to substantiate.
  2. Evidence Preservation – Always keep copies of any correspondence, screenshots, or financial transactions that demonstrate the casino’s activities. Once a website is taken down or updated, critical evidence can be lost.
  3. Cooperation with Authorities – Be prepared to cooperate with ongoing investigations, which may include providing sworn statements or testifying if needed.

8. Conclusion

Reporting unlicensed online casinos in the Philippines is an important way to safeguard legitimate operators, protect consumers, and uphold the integrity of the gaming industry. Philippine law provides multiple avenues for legal recourse, primarily through PAGCOR, CEZA, and law enforcement agencies such as the NBI and PNP. By gathering strong evidence and following the proper filing procedures, concerned individuals can help combat illegal gambling activities and foster a safer, more transparent online gaming environment.


Disclaimer: This article is for informational purposes only and should not be construed as legal advice. For specific questions or concerns, especially concerning complex or large-scale operations, consult an attorney well-versed in Philippine gaming laws.

Disclaimer: This content is not legal advice and may involve AI assistance. Information may be inaccurate.