Query: What should you do if your NBI clearance shows a hit, but you have no criminal cases?

Receiving a "hit" on your NBI (National Bureau of Investigation) clearance can be a distressing experience, especially if you believe it to be an error or if you have no criminal record. In the Philippines, a hit on your NBI clearance indicates that your name has matched with another individual in the NBI's database who has a criminal record.

Understanding a Hit: A hit does not necessarily mean that you have a criminal record. It could simply be a case of a namesake, where another individual with the same name or similar identifying details has a record.
Verification Process: When a hit occurs, the NBI requires the individual to undergo a verification process to ascertain whether the criminal record indeed belongs to them or to another person. This process is crucial in preventing identity confusion and ensuring the accuracy of the information.
Personal Appearance: If you receive a hit, you will need to appear in person at the NBI office. You will be given a date (usually within a few weeks) to return and complete this verification process. It's important to bring valid identification and any other documents that might help clear up any confusion.
Clearing the Record: If the investigation concludes that the criminal record does not belong to you, the NBI will rectify the error and issue a clearance. This corrected document will reflect that you have no criminal record, clearing your name for employment or other legal uses.
Legal Recourse: If you believe that your hit is due to an error or mistaken identity and the issue is not resolved through the usual NBI processes, you may seek legal advice. A lawyer can assist in navigating the more complex legal routes to ensure your record is corrected.
Prevention of Future Issues: To prevent future issues, ensure that all information provided during the application process is accurate and up-to-date. Pay special attention to commonly mistaken fields such as date of birth and complete name.

It's crucial to address any hits on your NBI clearance promptly and follow through with the necessary steps to clear your name officially. This ensures that your civil rights are protected and that your record accurately reflects your history.