Retrieving and Updating an Old NBI Clearance in the Philippines

Retrieving and Updating an Old NBI Clearance in the Philippines: A Comprehensive Legal Guide

Disclaimer: The following article is intended for general informational purposes only and does not constitute legal advice. For specific concerns or an updated set of requirements, always consult the official National Bureau of Investigation (NBI) website or contact the NBI directly.


1. Introduction

In the Philippines, the National Bureau of Investigation (NBI) Clearance is an essential government document required in numerous legal, employment, and identification matters. Whether you need it for local employment, overseas work (as part of visa or immigration requirements), or other official transactions, maintaining a valid and updated NBI Clearance is critical.

However, many people find themselves in situations where they must retrieve or update an old NBI Clearance. This guide discusses the legal and practical aspects of locating, renewing, or otherwise updating your old clearance record within the Philippine legal framework.


2. Legal Basis and Purpose of the NBI Clearance

  1. Legal Basis

    • The National Bureau of Investigation (NBI) was established through Republic Act No. 157, later amended by Republic Act No. 10867 (the NBI Reorganization and Modernization Act).
    • Under these laws, the NBI has the authority to maintain records, conduct investigations, and issue clearances for individuals applying for jobs or permits, both locally and internationally.
  2. Purpose of NBI Clearance

    • Criminal Record Check: An NBI Clearance verifies that an individual does not have a pending or ongoing criminal case.
    • Identification: For many government and private transactions, the NBI Clearance serves as an additional or primary valid ID.
    • Employment Requirement: Most employers in the Philippines require an NBI Clearance as part of the pre-employment process.
    • Visa and Immigration: Foreign embassies often demand an updated NBI Clearance for visa applications.

3. Validity and Common Reasons to Retrieve an Old NBI Clearance

  1. Validity Period

    • Typically, an NBI Clearance is valid for six (6) months to one (1) year (depending on the issuing policy at a given time). Employers or government agencies usually require that the clearance be issued within a specific recent period.
  2. Common Reasons

    • Lost or Misplaced Clearance: Individuals may have lost their clearance but need proof of their NBI record.
    • Expired Clearance: Clearances older than a year might no longer be valid for certain transactions, prompting renewal.
    • Change of Personal Information: Individuals who changed their name (e.g., through marriage or legal proceedings) or have updates to personal data.
    • Previous “Hit” Resolution: In some cases, a person might have been flagged with a “hit” (possible namesake with a criminal record). Retrieving an old clearance or record can help expedite the resolution process.

4. Retrieving an Old NBI Clearance: Is It Possible?

  1. NBI Database Records

    • The NBI maintains a database of applicants’ biometrics and clearance details. When you apply or renew, the system can pull up your older records if the database recognizes your details (e.g., name, date of birth, biometric data).
  2. Physical Copy vs. Digital Record

    • Physical Copy: If you still have the physical old NBI Clearance, you may use it as a reference to transfer or verify details. However, once the clearance is beyond its validity, it cannot be used for official transactions.
    • Digital Record: The NBI’s e-clearance system retains data such as your previous application number, biometrics, and personal information. Even if you lost your physical copy, NBI staff can often look up your record—though you must provide accurate identification and personal data.
  3. Steps to Retrieve an Old Record

    • Verify If You Had an Online Application: If you applied online previously (through clearance.nbi.gov.ph), log in to your account to see if your old application or reference number is still accessible.
    • In-Person Inquiry: If online retrieval is not possible (e.g., you never created an online account), you may need to visit an NBI Clearance Center. Bring at least two valid government-issued IDs (e.g., driver’s license, passport, UMID, PhilID) to confirm your identity.
    • Request for Verification: Inform the NBI personnel that you want to verify or retrieve your old record. They will conduct a record search in their database.

5. Updating (Renewing) an Old NBI Clearance

  1. When to Renew

    • If your NBI Clearance is older than six (6) months or one (1) year (depending on the acceptance criteria of the institution you are dealing with), you will likely need a new clearance.
  2. Online Renewal vs. Fresh Application

    • If you have online credentials from your previous application, you can log in to the NBI e-clearance portal to start the renewal process.
    • If your old clearance was from the time before the NBI fully digitalized its system (prior to around 2014-2015) or if you no longer have the login details, you may need to apply as if you were a new applicant.
  3. Requirements for Renewal

    • Two Valid IDs: Acceptable IDs commonly include a passport, driver’s license, PRC license, UMID, PhilID, voter’s ID, and others specified by the NBI.
    • Personal Information: Full name, date of birth, place of birth, address, and civil status, among others.
    • Payment of Fees: Renewal and new applications typically cost around PHP 130 to PHP 200, depending on additional fees (e.g., e-payment charges).
    • Appointment: Schedule your appointment online through the NBI website to choose a date and branch for biometrics and photo capture.
  4. Step-by-Step Renewal Process

    1. Visit the NBI Clearance Website: Go to clearance.nbi.gov.ph.
    2. Sign In or Create an Account:
      • If you have an existing account, sign in using your email and password.
      • If not, create a new account and provide all required information accurately.
    3. Fill Out the Application Form: Update or confirm your personal details.
    4. Select “Apply for Clearance”: Choose “Renew” if you have an existing record. If it was too old and not recognized in the system, proceed with a new application.
    5. Choose Your Appointment Schedule: Pick the preferred NBI branch and date/time slot.
    6. Pay the Fee: You can pay via various payment channels (online banking, GCash, 7-Eleven, etc.). Keep your reference number.
    7. Visit the Chosen NBI Center: Bring your reference number and valid IDs on the appointment date.
    8. Biometrics and Photo Capture: Even for renewals, you often must undergo biometrics and photo capture unless you qualify for an NBI quick renewal service (if offered at the time).
    9. Final Clearance Issuance: If you have no “hits,” your clearance will be printed and issued to you on the same day or within a few working days. If there is a “hit,” you may undergo further verification before issuance.

6. Handling “Hits” or Name Matches

  1. Definition: An NBI “hit” occurs when the system finds a match or partial match of your name to an individual in its database with a pending or past criminal record.
  2. Verification Process:
    • You may be asked to return after a few days so that the NBI can verify that you are not the person with the derogatory record.
    • In some cases, you might need to submit additional documentation or affidavits to prove your identity.
  3. Resolution: Once cleared, the NBI will issue your certificate without further adverse notations unless there is indeed a record tied to your identity.

7. Special Cases and Considerations

  1. Change of Name or Civil Status:

    • If you changed your name due to marriage or legal proceedings, bring documentation such as your marriage certificate or court order.
    • Make sure the name on your application matches your IDs.
  2. Clearances for Overseas Use:

    • Some countries require that the NBI Clearance bear an “Apostille” from the Department of Foreign Affairs (DFA).
    • If your old clearance was issued without an apostille or authentication, a simple renewal might not be enough for overseas requirements; you must get the new clearance apostilled.
  3. Multiple Unused Old Clearances:

    • If you have multiple old NBI clearances, only the most recent valid one is recognized. Extra or older duplicates generally do not affect the renewal process.

8. Common Pitfalls and How to Avoid Them

  1. Bringing Insufficient IDs: Always bring at least two valid government-issued IDs to avoid delays.
  2. Incorrect or Inconsistent Information: Minor spelling inconsistencies (e.g., in your name, birthday) can cause a “hit” and delay. Double-check your entries.
  3. Missed Appointments: Failing to appear on your scheduled date might void your reference number or delay your application.
  4. Not Checking Official Updates: NBI policies can change, so verify the official website or announcements for the latest processes and fees.

9. Frequently Asked Questions (FAQs)

  1. Can I still use my old NBI Clearance if it’s not expired yet?

    • Yes, as long as it is within the validity period (typically up to a year from issuance) and the entity requesting it accepts it. However, for sensitive transactions (e.g., visa or immigration), organizations often require a clearance issued within the last 3 to 6 months.
  2. What if I completely lost my old clearance and don’t have the reference number?

    • You can still apply for a renewal. The NBI center will attempt to match your biometric data in their database. If it cannot be matched, you may need to apply as a new applicant.
  3. Is the renewal fee the same as the new application fee?

    • Generally, yes. The overall cost (including e-payment fees) is similar for new and renewal applications.
  4. Can I renew online without visiting an NBI Clearance Center?

    • The NBI periodically offers a “quick renewal” delivery service, but availability varies. If your biometric information or records are too old or incomplete, you will likely have to visit a branch.
  5. How long does it take to issue a renewed clearance?

    • If you have no “hit,” it can be issued on the same day or the next business day. If you have a “hit,” expect additional days for verification.

10. Conclusion

Retrieving and updating an old NBI Clearance in the Philippines is a straightforward process, thanks to the NBI’s centralized digital records and the current e-clearance system. Whether you have lost your physical copy or need to renew an outdated clearance, the key steps remain consistent: verify your existing record, gather valid IDs, pay the required fees, and undergo the necessary biometrics.

Always keep in mind that requirements and fees may change over time, so it is advisable to check the official NBI Clearance website or contact the nearest NBI office for the most up-to-date information. By following the official guidelines and ensuring accurate personal data, you can smoothly retrieve or renew your NBI Clearance for any legal or employment need.


This article provides general guidelines and may be subject to changes in Philippine law or NBI regulations. For precise and current details, consult the NBI or a qualified legal professional.

Disclaimer: This content is not legal advice and may involve AI assistance. Information may be inaccurate.