Unpaid Commission Dispute Following Immediate Resignation

Disclaimer: The following discussion is for general informational and educational purposes only and does not constitute legal advice. Laws and regulations may change, and their interpretation can depend on specific facts and circumstances. For legal advice specific to your situation, consult a qualified attorney in the Philippines.


1. Overview of Commissions Under Philippine Labor Law

1.1 Definition of Commissions

A “commission” is typically a form of variable pay given to employees—often sales personnel—based on predetermined performance metrics (e.g., hitting a sales quota or completing certain deals). In many cases, the employment contract or company policy provides that commissions form part of the employee’s compensation package.

1.2 Are Commissions Considered Wages?

Under Philippine labor jurisprudence, commissions can be considered as part of wages if they are given as compensation for work or services rendered by the employee, and if the payment structure is clearly tied to the performance of the employee’s assigned tasks. The Supreme Court of the Philippines has, in various decisions, recognized commissions as wages when they are an integral part of the compensation package and are not merely discretionary bonuses.

  • Wage vs. Bonus: A wage is a demandable right once the employee completes the assigned task, while a bonus is usually a gratuity or discretionary act by the employer. Commissions linked to sales or performance thresholds are usually considered wages, not discretionary bonuses.

2. Immediate Resignation: Legal Foundations

2.1 Resignation vs. Immediate Resignation

  • Resignation is the voluntary act of an employee who finds himself/herself in a situation where he/she believes personal reasons cannot be sacrificed in favor of the exigency of the service. Under the Labor Code of the Philippines, an employee who wishes to resign in good standing is generally required to give at least 30 days’ notice to the employer, unless the parties stipulate a shorter period in the employment contract or company policy.
  • Immediate Resignation occurs when an employee severs employment without providing the required 30-day notice. However, the Labor Code (Article 300 [previously Article 285]) provides that an employee may resign immediately and without notice under certain circumstances:
    1. Serious insult by the employer or his representative on the honor and person of the employee;
    2. Inhuman and unbearable treatment accorded the employee by the employer or his representative;
    3. Commission of a crime or offense by the employer or his representative against the employee or any of the immediate members of his family; and
    4. Other causes analogous to any of the foregoing.

2.2 Consequences of Immediate Resignation Without Just Cause

If an employee resigns immediately without a valid cause, he/she may be considered to be in breach of the employment contract (if the contract expressly requires a notice period). While the Labor Code does not provide a penalty for failing to serve the notice period, the employer may take lawful recourse such as demanding payment in lieu of notice if such provision exists in the employment contract. In practice, however, an employee cannot be forced to continue working, and most disputes center around clearance procedures, final pay, and other entitlements.


3. Commission Disputes Arising from Immediate Resignation

3.1 Common Causes of Dispute

  1. Contractual Clauses: Employers sometimes include contractual clauses stating that employees must be employed on the date of commission payout to be eligible. There might also be conditions such as full completion of the sales cycle or successful collection from the client.
  2. Timing of Commission Accrual: When are commissions “earned”? Is it upon signing of the sales contract, upon billing, or upon actual collection?
  3. Company Policies: Internal policies might provide that commissions are forfeited if an employee resigns before a certain milestone or date of disbursement.
  4. Validity of the Resignation: If an employee resigns without notice, the employer may claim that the immediate resignation forfeits certain entitlements.

3.2 Legal Framework for Claims

Generally, employees in the Philippines have the right to be paid all earned wages and benefits upon separation from employment. Even if the employee has resigned—whether immediate or otherwise—the employer remains obligated to pay any commissions that the employee has already earned under the terms of the employment contract or company policy.

3.2.1 Earned vs. Conditional

  • If the sales transaction (or other commission-earning performance) is fully completed before resignation, the commission is usually considered earned.
  • If some condition (e.g., collection of payment from client, final approval from management) remains unsatisfied at the time of resignation, then the employee’s right to that commission may be contested.

3.2.2 Provisions on Forfeiture

  • A provision in an employment contract that automatically forfeits commissions upon resignation (immediate or otherwise) may be considered unreasonable if the employee has already completed the requisite tasks to earn the commission.
  • Philippine law generally frowns upon stipulations that aim to deprive employees of compensation for work they have already rendered. Nevertheless, the specific facts of the case and the exact contractual wording matter.

4. Legal Remedies and Procedures for the Employee

4.1 Demand for Payment

Upon resignation—immediate or otherwise—the employee should:

  1. Submit a written resignation letter (even if immediate), clearly stating the effective date and, if applicable, the just cause (if any).
  2. Request in writing the release of final pay, including commissions, accrued unused leaves, last salary, 13th month pay (pro-rated), etc.
  3. Secure a Certificate of Employment (COE) or request it. (The employer is required by law to provide this upon request.)

4.2 Filing a Labor Complaint

If the employer refuses to pay the commissions that the employee believes are rightfully earned, the dispute can be brought to the appropriate forum:

  • Department of Labor and Employment (DOLE): For straightforward money claims if the dispute involves amounts not exceeding the jurisdictional threshold (usually for smaller monetary claims).
  • National Labor Relations Commission (NLRC): For money claims beyond the threshold or for other labor disputes such as illegal dismissal (though in cases of resignation, the issue is typically a money claim). The NLRC has original and exclusive jurisdiction over claims arising from an employer-employee relationship if the claims exceed the DOLE’s threshold or involve complex issues.

The employee will need to present:

  1. Employment contract and/or company policy regarding commissions.
  2. Documentary evidence (e.g., sales contracts, proof of successful transactions, emails confirming commission entitlements, payslips showing partial or prior commission structures).
  3. Other relevant communications that show the commissions were earned prior to separation.

4.3 Burden of Proof

In labor cases, the employer typically holds the burden to prove that wages (or wage-related benefits) have been paid. However, the employee must still present a prima facie showing that they are entitled to the specific commissions claimed. The employer, in turn, may present proof that conditions were not met or that the commissions were not yet earned.


5. Employer’s Perspective and Defense

5.1 Validity of Company Policy

An employer may defend a refusal to pay commissions by citing:

  • A company policy requiring active employment at the time of payout.
  • The commission has not “accrued” because the transaction was incomplete or the collection from the client had not occurred prior to separation.
  • The employee breached the employment contract by failing to render the required notice period, thus allegedly forfeiting the right to certain benefits.

5.2 Good Faith vs. Bad Faith

An employer acting in good faith will typically conduct a thorough clearance process, settle all just claims, and then issue final pay within a reasonable period (commonly 30 days from separation, though not strictly mandated in all cases). Refusal or inordinate delay in paying the rightful commissions—especially if done without valid legal or factual basis—could expose the employer to:

  • Possible damages for non-payment of wages (in some extreme cases).
  • Payment of attorney’s fees if the employee is forced to litigate and the employer is found in the wrong.

6. Practical Considerations

  1. Document Everything: Employees should keep records of all sales made, emails regarding commission structures, and any agreement showing how and when commissions become due.
  2. Clarify Policies Before Resignation: It is often advisable to check the company’s policies and clarify them with Human Resources (HR) or the management before proceeding with an immediate resignation—if possible.
  3. Attempt Amicable Resolution: A direct discussion with the employer, pointing out that the commissions were earned and are legally due, might prevent a long dispute.
  4. Legal Consultation: If significant amounts are involved or if an amicable resolution is not feasible, consulting a lawyer or seeking help from DOLE or the Public Attorney’s Office (PAO) can help clarify rights and processes.

7. Relevant Jurisprudence and Statutory Provisions

  1. Labor Code of the Philippines:
    • Articles 300 [285] on termination by employee (resignation and just causes for immediate resignation).
    • Articles 95 and 103 on final payment of wages and obligations of the employer.
  2. Civil Code of the Philippines:
    • General provisions on contracts and obligations (e.g., Article 1305 on the binding force of contracts, Article 1159 on obligations arising from contracts).
  3. DOLE Department Orders and Regulations:
    • While no single regulation comprehensively covers commissions, various DOLE issuances reiterate the employer’s obligation to settle final pay promptly.
  4. Supreme Court Decisions:
    • There are numerous cases affirming that when commissions form part of wages and are already “earned,” they must be paid. A common theme is that an employer cannot unjustly enrich itself by withholding wages for services that already benefitted the company.

8. Conclusion

Unpaid commission disputes following immediate resignation in the Philippines usually boil down to whether the commissions were earned prior to the employee’s departure. While employees are generally required to give a 30-day notice before resignation, failure to do so does not automatically forfeit earned wages or commissions—unless there is a valid, enforceable contractual stipulation and the commissions were truly unaccrued at the time of resignation.

Employees should assert their claims by citing evidence of completed sales or other performance indicators that triggered the commission. Employers, on the other hand, must show valid grounds for withholding payment—such as incomplete conditions for commission accrual or a legitimate policy that clearly states the employee’s commissions are contingent on fulfilling certain remaining obligations.

Ultimately, if the parties cannot reach an amicable resolution, the employee may file a complaint before the DOLE or the NLRC for unpaid wages. Philippine labor law, being protective of employees, generally favors the payment of all benefits and wages lawfully earned. Therefore, employees who have legitimately earned commissions stand a strong chance of successfully claiming them, even after an immediate resignation—provided they have sufficient documentation and can show compliance with the conditions for earning those commissions.


Disclaimer Reiterated: This article is a general overview and does not cover every possible nuance or factual scenario. Always consult a qualified Philippine lawyer or labor law specialist to address specific concerns regarding unpaid commission disputes or immediate resignation matters.

Disclaimer: This content is not legal advice and may involve AI assistance. Information may be inaccurate.