Question: How can I stop harassment, intimidation, and humiliation from agents and third-party collectors from online lending loans in the Philippines?

Answer:

Dealing with harassment and intimidation from loan collectors can be a stressful experience. Fortunately, there are legal avenues available for you to address this issue under Philippine law.

Republic Act No. 8484

Also known as the "Access Devices Regulation Act of 1998," this law criminalizes unauthorized collections and harassment techniques used by loan collectors. Violation of this act can lead to imprisonment and/or fines.

Fair Debt Collection Practices

Online lending companies and their agents are supposed to abide by fair debt collection practices. They are not allowed to use threats, intimidation, or public shaming to force you to pay the debt.

Cease and Desist Letter

You can send a cease and desist letter to the lending company and its agents, stating your intent to take legal action if the harassment doesn't stop. Keep records of any correspondences for evidence.

File a Complaint with Regulatory Agencies

You can report harassment to the Securities and Exchange Commission (SEC) or the National Privacy Commission, as unauthorized collection practices often involve privacy violations.

File a Legal Case

If all else fails, you can file a case against the company for harassment, violation of privacy, or other related crimes. A well-documented case can include text messages, call records, and witness statements.

Consult a Lawyer

Given the complexity of legal procedures and the emotional toll of the situation, it is advisable to consult a lawyer for personalized advice tailored to your circumstances.

Conclusion

You don't have to tolerate harassment or intimidation from online lending companies or third-party agents. Utilize the legal remedies available to you under Philippine law to safeguard your rights and dignity.