Q: I have been struggling to reach my legal consultant at a law firm I'm working with. Payments have been prompt, but communication and work seem to be lagging. Am I going to be receiving proper representation throughout my legal ordeal?

A: Your concerns about representation and communication are valid and warrant attention. Here's how you can address this issue and what you can expect from a reputable law firm in the Philippines:

What Should You Expect from Your Law Firm?

Open Communication: Clear and timely communication is a fundamental aspect of the attorney-client relationship. You should expect regular updates and the ability to reach your lawyer when needed.
Proper Representation: Reputable law firms are expected to provide proper representation for their clients, advocating for their interests and working diligently on their behalf.

What Can You Do If Communication Is Lacking?

Express Your Concerns Clearly: If you're facing difficulties in communicating with your lawyer, it is advisable to express your concerns directly and clearly, preferably in writing, to ensure that your concerns are documented.
Contact Senior Members: If communication with your specific lawyer remains unresponsive, you may contact senior members or management within the firm to address the issue.
Seek Alternate Legal Counsel: If the issue persists and you feel that your interests are not being adequately represented, you may consider seeking the services of another legal professional.

Conclusion

The expectation of prompt communication and diligent work is not only reasonable but a vital part of the legal process. If you are experiencing issues with your legal representation, it is within your rights to express those concerns and seek resolution. Law firms with a good reputation should prioritize client communication and provide diligent representation in accordance with Philippine law and professional ethical standards. If necessary, seeking alternate legal counsel is an option that should be considered with care.